If you're waiting for a call from the Vale of Aylesbury housing trust, hang in there.
They have announced that their phone lines are busy over the next few days as they catch up from the festive break.
They do advise to use their web chat and direct messages, but if you are waiting for a call back they will be in touch.
You can find their resources here: https://www.google.com/search?client=safari&rls=en&q=vale+of+aylesbury+housting+trust&ie=UTF-8&oe=UTF-8